Coutts Clay, Jennifer
Jetliner cabins : [new fully updated edition] /
Jennifer Coutts Clay
- 2nd edition
- West Sussex : John Wiley & Sons, 2006
- 216 p. : il. col. ; 28 cm
Product branding : first-class luxury : business-class comfort : economy-class value : aero identity -- passenger experience : sky lights : dining à la jet set : real-feel ustomer touchpoints : accessibility: special needs -- cabin maintenance : look smart: keep clean : durability : magic carpet : the leather forecast -- marketing challenge : flying colours : concorde unique : upgrades: refurbishing aloft : always ahead -- bibliography -- directory of specialists -- websites -- index
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