TY - BOOK AU - Qualman,Erik TI - Socialnomics : : how social media transforms the way we live and do business SN - 9781118232651 PY - 2013///] CY - New Jersey PB - John Wiley & Sons KW - Mitjans de comunicació social KW - Aspectes econòmics KW - lemac N1 - Inclou referències bibliogràfiques (pàgines 299-310) i índex; Foreword -- Acknowledgments -- About this book -- Introduction -- Word of mouth goes world of mouth -- Social media = preventative behavior -- Social media = braggadocian behavior -- What we can learn from politics -- I care more about what my neighbor thinks than what google thinks -- Death of social schizophrenia -- Winners and losers in a 140-character world -- Next steps for companies and the "glass house generation" -- Social media rolodex and resources -- Social ROI -- Social success secrets (give them to me now!) -- Blogging : what works -- 100+ social media tools -- Making viral videos -- Social media for B2B -- Case studies -- Faqs -- Teacher and company resources & exercises -- About the author ER -