TY - BOOK AU - Nunnally,Brad AU - Farkas,David TI - UX research: practical techniques for designing better products SN - 9781491951293 PY - 2016/// CY - Sebastopol, [California] PB - O'Reilly Media Inc. KW - Disseny de producte KW - lemac KW - Investigació KW - Metodologia KW - Tecnologia KW - Productes nous KW - Usabilitat (Disseny de sistemes) KW - Experiència d'usuari N1 - Inclou referències bibliogràfiques i índex; Pt. I. Introduction. The history of research -- Pt. II. Planning and preparation. Good research starts with good questions -- Quantitative research methods -- Qualitative research methods -- Choosing your methods -- Logistics -- Recruiting -- Pt. III. Facilitating research. Making research happen -- Managing people during research -- Improv in research -- Facilitating research -- Debrief sessions -- Pt. IV. Analysis and reporting. Making sense of the mess -- Communicating insights -- Getting the most out of research ER -