TY - BOOK AU - Stephens,Doug TI - The retail revival: reimagining business for the new age of consumerism SN - 9781118489673 PY - 2013/// CY - Ontario PB - John Wiley & Sons KW - Consumidors KW - Conducta KW - lemac KW - Consum (Economia) KW - Comerç al detall N1 - Inclou referències bibliogràfiques (p. 231-239) i índex; Introduction: revolutions and revivals -- Part I. The end : Chapter 1. It's not a "recession"! ; Chapter 2. The disappearing middle ; Chapter 3. Rest in Peace, Joe Average ; Chapter 4. The broken funnel -- Part II. The beginning : Chapter 5. The new law of average ; Chapter 6. Who owns your brand? ; Chapter 7. Rehumanizing retail ; Chapter 8. The third shelf ; Chapter 9. The destination is you ; Chapter 10. Break it, build it and make it beautiful ER -